Representing Workers Across London’s Telecoms & Financial Services
Decades in empowering workers
About the CWU
The Communication Workers Union (CWU) is the largest union for the communications industry in the UK, representing nearly 200,000 members.
We’ve been protecting workers’ rights for decades. Formed in 1995 when two long-standing unions merged, we now represent members in a wide range of companies, including:
- Royal Mail Group, BT, Telefonica O2, Virgin Media, EE, Santander, Capita, and more.
Our members work in areas such as:
Engineering, call centres, admin, IT, driving, retail, finance, and more.
Overline
As a CWU Member you’ll get:
Discounts on gyms, cinemas, holidays, and other exclusive member deals
Workplace protection and representation
Access to legal support through our not-for-profit partner, UnionLine
Expert advice from our national and regional teams
Our Members Say:
“CWU Capital were a lifeline. Their calm advice & deep experience guided me through every step. Capital saved my livelihood.”
We’re Campaigning
We fight hard for:
- Fair pay
- Good pensions and working conditions
- Health and safety
- Equality and respect at work
We also campaign on broader issues across society, industry and politics — always with our members’ interests at the heart.
The CWU is proud to be affiliated with the Trades Union Congress (TUC) and UNI Global Union.
How the CWU Union works
Branches elect delegates to our Annual Conference, where members help decide CWU policy. Between conferences, decisions are made by the National Executive Council (NEC), ensuring all members and industries are represented.
We also have a strong equality structure to make sure all members including under-represented groups — are heard, supported, and empowered.
Local Branch
Every member belongs to a local branch, if you join us you’ll be assigned to CWU Capital.
Elected Officers
Branches are led by elected officers from among the members. We know what it’s like to be in your shoes.
Regular Opportunities
We hold regular meetings to hear your voice and shape priorities. Find out when the next CWU Capital Branch meeting is.
You are the Union. Join Us
Whether you’re new to the role or been with your employer for a long time, CWU is here to protect your rights, support your wellbeing and amplify your voice.